Our team is ready to assist you
Contact Team SoftEx
Whether you have a product inquiry, want to schedule a free demonstration, or are interested in a partnership, we'd love to hear from you. Our team will respond as quickly as possible.
🏢 Office Locations
Taipei Headquarters HQ
📍3F-1, No. 124, Lane 235, Baoqiao Road, Xindian District, New Taipei City, Taiwan
Taichung Office
📍7F, No. 15, Lane 816, Section 2, Zhongxing Road, Dali District, Taichung City, Taiwan
⚡ Quick Contact
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FAQ
Frequently Asked Questions
Is the demo free of charge?
Yes, all demonstrations are completely free. We can arrange an online video call or an on-site visit — whichever is more convenient for you.
How quickly will I receive a reply?
In most cases, we reply within one business day. You are also welcome to call our Taipei headquarters directly at +886-2-8919-1213.
Can I inquire about multiple products at once?
Absolutely. We specialize in complete classroom solution planning. Our team will assess your environment and recommend the most suitable product combination for your specific needs.
Do you provide technical support after purchase?
Yes. We provide comprehensive after-sales technical support, including real-time remote session assistance. After purchase, our technical team is reachable by phone or email.
How do international customers get in touch?
International customers are welcome to contact us by email at sales@teamsoftex.com in English or Chinese. You may also reach us through our local partner channels.
Do you offer ODM / OEM services?
Yes. We offer full ODM/OEM services. Partners interested in customization are welcome to contact our sales team directly to discuss requirements and arrangements.